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How We Handle Your Privacy at batik123

Your account details, payment history and personal information stay encrypted and secure on our platform.

Encrypted account accessDANA, OVO, GoPay and QRIS payment securityWithdrawal verification processYour data rights explained

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What Information We Collect and Why

batik123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with batik123, we ask for your name, email, phone number and identity details so we can verify who you are and prevent fraud. Every time you deposit via DANA, OVO, GoPay or QRIS, we log the transaction amount, timestamp and method

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to keep your wallet history clear. We also track which games you open, how long you play and which tables you visit — this helps us show you the lobby faster next time and spot any unusual account activity. Cookies on your device remember your login
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preference and language setting. We do not sell your data to third parties; we share payment and identity information only with our payment processors and, where local law permits, with gambling regulators if they request it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Our privacy and data-protection team is here if you have questions about how we handle your information, want to request a copy of your data, or need to update your account details. Reach us through email, live chat or phone during our support hours — all available in your account settings under Help.

Team online

Email Support

Send your privacy request to our data-protection email. We respond within 48 hours and confirm any changes to your account settings or data handling.

Live Chat

Open a chat session from your lobby. Our team can walk you through your privacy settings, show you your data download options, and explain your account rights.

Account Settings

Go to your profile, tap Privacy & Data, and review what we store about you. You can download your records or request deletion where local law permits.

DATA HANDLING EXPLAINED

How We Protect and Retain Your Information

batik123 uses industry-standard encryption to lock your passwords and payment details. Your deposit history with DANA, OVO, GoPay and QRIS transactions is kept separate from your game activity so your wallet data…

Encryption & Security

All passwords, payment methods and personal details are encrypted end-to-end. Your DANA, OVO, GoPay and QRIS transaction logs are stored on secure servers separate from your gaming profile.

Data Retention

Active account data stays with us while you play. After account closure, we retain records for seven years for regulatory compliance, then securely delete them.

Cookie Policy

We use cookies to remember your login, language and gameplay preferences. You can clear cookies from your browser anytime; your account will stay secure but you may need to log in again.

Third-Party Access

We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) and regulators where local law permits. We never sell your information to advertisers or other brands.

Your Data Rights

You can download your data, correct mistakes, opt out of marketing, or request deletion where local law permits. Open Help in your account and ask our team for any of these requests.

Policy Updates

If we change this privacy policy, we'll email you with 30 days' notice. You can review changes in your account settings or contact us with questions about how they affect you.

Frequently Asked Questions About Your Privacy at batik123

We answer the questions our players in Semarang, Makassar and across Indonesia ask most often about how we handle personal data, payment security and account access.

Yes. Go to your account, open Privacy & Data, and download your full record. This includes your identity details, deposit history with DANA, OVO, GoPay and QRIS, game sessions and all cookies linked to your account. You can request this download anytime and we'll send it within 7 days.

We keep active account records while you play. After you close your account, we retain transaction records for seven years for financial regulation in Indonesia, then delete them. Game history is deleted after 12 months of account inactivity unless you request otherwise.

Completely. Every deposit is encrypted end-to-end using the same security banks use. Our payment processors handle the transfer, and we store only an encrypted reference to your transaction. Your actual payment details are never visible in your batik123 account dashboard.

We monitor accounts for unusual activity — like logins from new devices or withdrawals to unfamiliar bank accounts — and will lock your account and email you immediately if we spot anything suspicious. You can reset your password, enable two-factor authentication via email, and contact our security team to review your account history.

Yes. Contact our support team and request account closure. We'll delete your game history and personal details within 30 days, except for transaction records which we keep for seven years where local law permits. Outstanding balances must be withdrawn before closure.

No. We never sell your data to advertisers, third-party games, or other brands. We share payment information only with our DANA, OVO, GoPay and QRIS processors to clear your deposits, and with regulators if they request it where local law permits.

Go to your account settings, find Notifications & Privacy, and uncheck Email Marketing. You'll stop receiving promotional messages but will still get important account security alerts and payment confirmations. You can re-enable promotions anytime from the same menu.

How We Handle Your Privacy at batik123

Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

How We Protect and Retain Your Information

Encryption & Security

Data Retention

Cookie Policy

Third-Party Access

Your Data Rights

Policy Updates

Frequently Asked Questions About Your Privacy at batik123

01 Can I see what data batik123 stores about me?

02 How long do you keep my payment and game history?

03 Are my DANA, OVO, GoPay and QRIS deposits encrypted?

04 What happens to my data if my account is hacked?

05 Can I delete my data and close my account permanently?

06 Do you sell my information to other companies?

07 How do I opt out of marketing emails?

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